Support

If you're here something went wrong. We're sorry, that sucks.

First we have to ask... have you read the FAQ yet?

If not, please do so first - there's a good chance we've already answered your question.


Oh. You're still here.

Ok, well if the FAQ didn't help feel free to email tech@firepony.org and tell us what you need.

If you're having a problem with the site please be sure to tell us:

  1. What you were trying to do
  2. What you did
  3. What actually happened
  4. When (date and time) you had your problem

Bonus points if you can include screenshots!


Additionally, if you use Discord, you can also join us on the FirePony Creative Society Server and hop into the #ticket-support channel.